TERMS AND CONDITIONS

By accessing, viewing or otherwise using this website, you are deemed to have read and agreed to be bound by the terms set forth below. Should you object to any of these terms of use, your only recourse is to immediately discontinue access to, viewing of or otherwise using this website.

The Terms and Conditions below are for bookings made directly via the hotel’s website and payments via payment gateway system through NETWORK INTERNATIONAL LLC, Dubai, United Arab Emirates.


PROPRIETARY INFORMATION AND COPYRIGHT

The information, text, data, graphics, images, sounds, animation effects, links, software and all other materials and software contained on this site are the exclusive property of Desert Palm Resort and Hotel, its subsidiaries, affiliates and related entities.
You may not reproduce, create hyperlinks to or from, distribute, transmit, display, broadcast, publish, license, modify, translate, create derivative works from, transfer, sell or otherwise deal in or with any of the Information by any means without the express prior written permission of Desert Palm Resort and Hotel; provided, however, that the Information may be downloaded and reproduced solely for private non-commercial use.


TRADEMARK NOTICE

This website contains the trademark Desert Palm Resort and Hotel which are owned and used by Desert Palm Resort and Hotel in its business.  This trademark is proprietary to Desert Palm Resort and Hotel and is protected from copying and simulation under national and international laws. You may not reproduce, copy or otherwise use without the prior express written consent of Desert Palm Resort and Hotel.


PURCHASE OF SERVICES

You will be purchasing them from Desert Palm Resort and Hotel, a company registered in United Arab Emirates having its registered office at PO Box 119171, Dubai, United Arab Emirates, trade license number 608600.

GUARANTEE POLICY

A valid Credit Card required at booking time. The credit card used at the time of booking must be presented by the guest together with positive identification on check-in at the property.  An imprint or swipe of the card will be taken on check-in.
On departure from the property, all fees for services rendered shall be payable by the guest and where necessary the credit card will be debited by the property for the fees.

The property shall debit the credit card for all cancellations, no-shows or for any damages caused by the guest to the property, howsoever arising.

This transaction constitutes an electronic transaction and a binding agreement in terms of which the guest authorises the property to debit the credit card as stated above and the guests written signature shall not be required for authorisation purposes.


FOREIGN CURRENCY

Only the currency confirmed within your reservation is confirmed.


RELOCATION

In the rare unexpected event whereby the Property cannot provide accommodation as previously confirmed, the Property will comply with its standard of obligation by undertaking to relocate guests into an alternative property of equal or better grading at no expense to the guest. Should there not be a property of equal or better grading in the vicinity of the original booking, it may be required to provide guests with a property of a lesser grading. If this is the case, any reduction in costs will be refunded to the guest.

The alternatives offered are at the Property’s discretion. Should the guest wish to choose a property of a standard other than offered under this condition, then the guest will be required to pay any difference.


DISCLAIMER

Every effort has been made to ensure that the Information, including room rates and availability, is accurate and reliable. However, errors and/or omissions may sometimes occur and Desert Palm Resort and Hotel shall not be bound by any such errors and/or omissions which may occur and shall not be liable for any loss whatsoever which may result from such errors and/or omissions.

Desert Palm Resort and Hotel may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, Desert Palm Resort and Hotel is under no obligation to do so and assumes no responsibility or liability arising from the content, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, danger or inaccuracy contained in any such locations on the Website. 

Desert Palm Resort and Hotel does not make any representation or warranty of any kind, whether express or implied, as to any matter whatsoever relating to the Information and this Website and any links thereto, including, without limitation, as to merchantability, completeness, non-infringement of intellectual property, fitness for any particular purpose or freedom from computer viruses or other corrupting or destructive codes or macros.

Desert Palm Resort and Hotel may from time to time revise the Information and reserves the right to make such changes without any obligation to notify past, current or prospective visitors to this Website.

IN NO EVENT SHALL DESERT PALM RESORT AND HOTEL BE LIABLE FOR ANY LOSS, INJURY, COST, EXPENSE OR DAMAGES,  EITHER DIRECT OR INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION AND LOSS OF INFORMATION) (“THE LOSSES”) ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF OR INABILITY TO USE THE INFORMATION, THIS WEBSITE OR ANY LINKS THERETO AND THEREFROM, WHETHER OR NOT SUCH LOSSES ARE DUE TO THE NEGLIGENCE OF DESERT PALM RESORT AND HOTEL’ OFFICERS OR STAFF.


COMMUNICATIONS

With respect to all communications made to Desert Palm Resort and Hotel including, without limitation, feedback, questions, comments and suggestions (“Communications”):
(a) no right of confidentiality shall apply to communications and Desert Palm Resort and Hotel shall have no obligation to protect communications from disclosure or unauthorized interception by third parties; (b) Desert Palm Resort and Hotel shall be free to reproduce, use, disclose and distribute communications to others; and (c) Desert Palm Resort and Hotel shall be free to use any ideas, concepts, know-how or techniques contained in communications for any purpose whatsoever, including, without limitation, the development, production and marketing of products and services that incorporate such information. Customers who choose to send internet E-Mail messages to Desert Palm Resort and Hotel that contain confidential, private or personal information do so entirely at their own risk.


LINKS

This site may contain links to other websites unconnected to Desert Palm Resort and Hotel. The images, opinions and other links provided by these websites have not been investigated, verified or monitored. By providing these links, Desert Palm Resort and Hotel is not endorsing, sponsoring or recommending such sites or the materials disseminated by or services provided by them. It is recommended that you exercise your own judgment in accessing such linked websites.
We reserve the right to disable links from any third party sites to our Website.


GOVERNING LAW AND JURISDICTION

Any disputes arising out of or relating to this Website shall be governed by and construed in accordance with the laws of United Arab Emirates and you shall agree to submit to the non-exclusive jurisdiction of the courts of the United Arab Emirates.

July 2017

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